A journey defined with your team
The starting point, decisive steps and expected final outcome are framed around your business need.
Managed monitoring · Business journeys · Failure evidence
Monitor critical web journeys with the evidence to understand failures
Naosaki monitors critical business journeys, documents their failures and tracks performance over time with managed support.
Why Naosaki
Connect monitoring to your business need
A failure placed in context
Available evidence helps your team locate the affected step and review what happened.
Change made visible over time
Journey monitoring provides performance history and helps surface changes that need review.
How it works
From your business need to a framed journey
01
Choose the critical journey
Identify a journey whose failure would have a commercial or operational impact.
Examples include sign-in, search, cart, subscription or form submission.
02
Define its boundaries
Specify the starting point, important business steps and expected final outcome.
Naosaki frames the monitoring scope and useful evidence with you.
03
Track it with your team
Email alerts, failure evidence and history provide shared context to review the journey.
Managed support covers the creation and maintenance of the monitored journey.
Examples of journeys to monitor
Generic examples to identify business steps whose failure requires actionable evidence.
Quote and subscription
Check the steps of an online form or subscription journey.
Customer portal
Check sign-in and important actions in an online service.
Frame your critical journey
Assess a critical journey
Tell us about an important business journey. We will assess with you which steps to monitor, what evidence is needed and the appropriate support model.
- ✓ Starting point and expected final outcome
- ✓ Commercial or operational impact of a failure
- ✓ Failure evidence and performance history